Set within the Chow Kit area, the Cititel Express is almost adjacent to the Putra World Trade Center, the Capital Square and the Petronas Twin Towers. This makes it a wise choice for those on a business visit to the city, but it is also close to the major shopping and sightseeing areas also. The Cititel Express is located at 449 Jalan Tuanku Abdul Rahman, and is 29 miles from the Kuala Lumpur International Airport.

Each of the rooms in the Cititel Express is outfitted with high-speed Internet access, climate controls, beverage stations and minibars, personal safes, hair dryers, and large private bathrooms.

Visitors to the Cititel Express can enjoy a nice assortment of services and facilities during their stay, including the in-house restaurant, business services with conference rooms, a lounge with bar service, laundry and dry cleaning, free daily breakfast, room services, parking on the premises, and 24-hour front desk service.